Customer Service Teller & New Accounts Specialist - Bali, Indonesia

Join Philippine Business Bank as a Customer Service Teller & New Accounts Specialist in the vibrant heart of Canggu, Bali! This is your opportunity to build a rewarding career in the banking sector while enjoying the tropical paradise of Bali. As a Customer Service Teller, you will be the face of our bank, providing exceptional service to our valued customers. Meanwhile, as a New Accounts Specialist, you will play a crucial role in helping our bank grow by attracting and onboarding new customers. With your dedication and passion, you will help us achieve our vision of becoming the leading bank in the region.

In this role, you will be responsible for handling customer inquiries, processing transactions, and resolving any issues that may arise. You will also be involved in the new accounts process, from initial consultation to account activation. Our branch is equipped with the latest banking software, including Core Banking System and Customer Relationship Management tools, to support your daily operations. With over 10 years of experience in the banking industry, you will bring a wealth of knowledge and expertise to our team.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service by handling customer inquiries and resolving issues promptly and professionally.
• Process transactions accurately and efficiently using Core Banking System.
• Assist in the new accounts process, from initial consultation to account activation.
• Maintain accurate and up-to-date customer records using Customer Relationship Management tools.
• Promote our bank's products and services to attract new customers.
• Ensure compliance with all banking regulations and internal policies.
• Collaborate with the branch manager and other team members to achieve branch targets.
• Continuously improve your skills and knowledge to stay up-to-date with the latest industry trends and best practices.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in customer service and banking operations.
• Proven track record of providing excellent customer service.
• Strong knowledge of banking products and services.
• Familiarity with Core Banking System and Customer Relationship Management tools.
• Ability to work well under pressure and meet tight deadlines.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Valid ID and proof of residency in Indonesia.

🛠️ Keahlian

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